Updated: February 18, 2021
FAQYour Most Trusted Health Partner for Life.
OUR FREQUENTLY ASKED QUESTIONS
It is natural to have many questions as you consider your options for a nursing home that will meet your family’s specific needs. Here you will find answers to some of the questions we receive most frequently. We look forward to providing you with a complete overview of our services and philosophy and to responding individually to any remaining questions you may have. We encourage you to schedule a personal tour to meet our ‘Ohana and experience our spirit of aloha.
There are many long-term care options in Hawai‘i. What makes Hale Ho Aloha special?
Hale Ho Aloha is more than a place to live; it is a place where residents are encouraged to thrive. We excel at pursuing quality of life through our experienced and caring staff and our interdisciplinary team approach, which focuses on the individual and welcomes family and physician involvement. Our residents enjoy these services in a tranquil setting that feels much like home.
How much does it cost? Does Medicare or Medicaid cover the cost of staying at Hale Ho Aloha?
Hale Ho Aloha is a private-pay facility. We do not accept Medicare or Medicaid reimbursements, although we do welcome many types of private long-term care insurance. However, Hale Ho Aloha is also one of the most competitively-priced nursing homes in Hawai‘i.
Is Hale Ho Aloha conveniently located?
Hale Ho Aloha is located in the Pacific Heights neighborhood, overlooking downtown Honolulu. We are a short drive of 10 minutes or less from many major medical facilities and doctors’ offices clustered in the downtown area, and 20 minutes or less from the Windward side and much of residential Oahu.
I don’t want my loved one to sit in what feels like a sterile warehouse. What is the atmosphere at Hale Ho Aloha?
Hale Ho Aloha residents enjoy panoramic views of Punchbowl and downtown Honolulu from the open-air lanai of our plantation-style residence. Your loved one will enjoy fresh air and natural light, soothing interior colors and furnishings, and unique works by local artists. Designed to make our residents feel at home, Hale Ho Aloha’s true charm is evident the moment you set foot on the property.
Can Hale Ho Aloha help get my loved one to and from doctor’s appointments?
Yes, we can help coordinate transportation to the doctor’s office and back to the care residence. Hale Ho Aloha assists families in arranging transportation services with private transport companies which families pay for either directly or indirectly through Hale Ho Aloha. We understand that family members work and have demands on their time that may not allow them to accompany their loved ones to every appointment so and so we will even arrange for an escort to accompany the resident, when necessary.
When can I visit my loved one?
Part of Hale Ho Aloha’s philosophy is to involve family as often as possible. That means we’ll do everything we can to accommodate your visits when they are most convenient for you. If it makes your loved one happy, we will do our best to find a way.
Due to COVID-19 precautions, window visits are available to allow safe visitation with residents. Virtual visitation options are available such as: Facetime, Skype, Zoom.
May I have meals with my loved one? May I bring them food?
Yes, in fact we encourage you to share meals with your loved one! You can bring in your loved one’s favorite meal – as long as it is within the dietary parameters established by the resident’s doctors, of course. With a little advanced notice, we can even set up a semi-private space for dining in our main dining room or on one of our lanais.
My loved one really enjoys local-style and ethnic foods. Is the kitchen able to accommodate this?
Hale Ho Aloha is a nursing facility that is full of local pride, and this is certainly reflected in our menu planning! We are always happy to hear your suggestions for local dishes or other types of food. Whenever possible, we are willing to try something new. Alternately, you can always bring your loved one’s favorite foods when you visit, although due to sanitation regulations, we can’t allow residents or their families to use our kitchens themselves.
May I take my loved one out for an excursion?
What is a typical day like for a resident?
At Hale Ho Aloha, we try to tailor the individual resident’s day to his or her particular needs established by our staff. This includes providing showers on multiple shifts, to accommodate individual preferences, and flexibility in where and when we provide other services. Mid-morning activities typically include discussion of world and local events, light exercise, games, entertainment, and religious services. Time is also set aside for appointments with doctors and visits from loved ones. After lunch, many residents like to get a bit of rest, and afternoons offer optional activities such as visits from volunteer groups, exercise therapy sessions, and special movie screenings. After an early dinner, residents enjoy quiet time for personal activities before going to bed.
Is Hale Ho Aloha licensed with the State?
I am looking to place my loved one right now. Is there room at Hale Ho Aloha? Who do I contact for information and a tour?
To check on availability, please call our Admissions Coordinator at 808-524-1955, extension 112, or our Social Worker at extension 122. We will be happy to discuss your loved one’s needs and how Hale Ho Aloha can help, and of course we always welcome you to schedule a tour of our facility.